Configure Prescription Details

Repeat Prescriptions

The quickest and easiest way to request regular medication is by signing up to have online access via the NHS app or SystmOnline.

Full information on how you can register for this can be found by visiting our Online Services page here.

Please note we cannot accept prescription requests via Patient Triage.

Alternatively, if you do not have access to the Internet please tick the items that you require from the printed list of your medication and pass this into the surgery using one of our prescription boxes on site. 

Some pharmacies run a Managed Repeat Service which means they order your medication for you with no need for trips to the surgery. 

In all cases, we ask patients to nominate a pharmacy when requesting medication as we send prescriptions electronically. This reduces paper and unnecessary visits to the surgery.  

We are sorry that we cannot accept prescription requests by telephone.

Repeat Dispensing

For those patients who are on regular medication, are stable on all of their repeat medication and have been for some time, repeat dispensing may be an option.  

If the doctor thinks that you are clinically appropriate, then they can issue prescriptions at intervals of up to one year depending on the medication.  You will need to decide on a pharmacy where you would like to collect your prescription and let the surgery know.

You will then be issued with prescriptions to last you until the review dates.

These will need to be handed to the pharmacy who will issue your medication on a monthly basis.   

Emergency Medication

If you forget to order your medication in time then your pharmacist may be able to provide you with an emergency supply.

Our doctors would be grateful if patients could refrain from using on the day appointments for urgent medication requests. It is unnecessary and reduces appointment availability for other patients.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Prescribing Policy For Patients Travelling Abroad

Prescribing Policy For Patients Travelling Abroad

This policy outlines the procedure for patients travelling abroad for short and long periods of time.

NHS Policy

By law, the NHS ceases to have responsibility for the medical care of patients when they leave the UK.  In addition GPs are not required by their terms of service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad.

The NHS does accept responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. However, if a person is going to be abroad for more than 3 months, then they are only entitled (at NHS expense) to a sufficient supply of regular medication in order to get to their destination, where they should the find an alternative supply of that medication.

Patients residing abroad for a period of more than 3 months should be removed from the registered patient list.

Lisson Grove & Woolwell Medical Centre Policy

Travelling out of the country for less  than 3 months
For patients who inform us they will be out of the country for less than 3 months, we will provide sufficient medicines for an existing condition (e.g. asthma, diabetes…) for the period while the patient is away where it is safe to do so.  Drugs that require frequent monitoring may not be prescribed where there are safety concerns.  1 months supply only will be issued for drugs normally available over the counter, such as paracetamol.

Travelling out of the country for more than 3 months
Patients who inform us they will be leaving the country for more than 3 months will be prescribed sufficient medication to enable them to make alternative arrangements at their destination (up to 3 months supply where safe to do so).

They will also be removed from our patient list. We will be pleased to re-register patients on their return to residence in the UK and can reassure patient that their electronic notes are kept on file for reference on your return.

Patients and relatives should not seek medication for themselves while they are abroad as this constitutes NHS fraud.

Prescriptions for medicines in case of illness while abroad.

GPs will only prescribe NHS prescriptions in this case for exacerbations of pre-existing illnesses; E.g. antibiotics for patients who have frequent infections secondary to an underlying lung condition.

Patients should be aware that some drugs commonly prescribed in the UK may be illegal in certain countries and you should check with that countries embassy before you travel.

See NHS facts of travel abroad